Privacy Policy for Markketit

Last Updated: February 10, 2026

Thank you for choosing Markketit ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://markketit.com (the "Website") and our video editing and content management services.

By accessing or using the Website and our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website or our services.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

Name and Business Information: We collect your name and spa business details to personalize your experience and communicate with you effectively.

Email and Contact Information: We collect your email address and phone number to send you important information regarding your content deliveries, scheduling, updates, and customer support.

Payment Information: We collect payment details to process your subscription securely. However, we do not store your complete payment information on our servers. Payments are processed by trusted third-party payment processors (Stripe).

Content Materials: We collect and temporarily store video files, images, branding materials, and other content you provide for editing purposes. These materials are handled securely and deleted from our servers after project completion unless otherwise agreed.

Social Media Access: With your explicit permission, we may access your social media accounts to upload content on your behalf. We only use these credentials for the agreed-upon content posting purposes.

1.2 Non-Personal Data

We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.

2. Purpose of Data Collection

We collect and use your personal data for the following purposes:

- Service Delivery: Processing your video content, creating edited videos, and uploading content to your social media platforms
- Order Processing: Managing your subscription, sending delivery confirmations, and processing payments
- Customer Support: Providing technical support and responding to your inquiries
- Service Improvement: Analyzing usage patterns to improve our editing processes and service quality
- Communication: Sending you updates about your projects, service changes, and marketing communications (you may opt out of marketing emails at any time)

3. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

- Service Providers: We work with trusted third-party service providers (payment processors, cloud storage providers, social media platforms) who assist us in delivering our services. These providers are contractually obligated to protect your data.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security and Retention

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. We retain your content materials only as long as necessary to provide our services, typically deleting source and project files 90 days after final delivery unless you request longer storage. Account information is retained for the duration of your subscription and for legal/tax purposes thereafter.

5. Your Rights and Choices

You have the right to:

- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications
- Revoke social media access permissions at any time
- Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

6. International Data Transfers

Our services are provided from Vancouver, Canada. If you are accessing our services from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada where our servers and operations are located. By using our services, you consent to this transfer.

7. Children's Privacy

Markketit is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any updates will be posted on this page with an updated "Last Updated" date. For material changes, we will notify you via email.

9. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, you can contact us through our website contact form.

For general inquiries about our services, please visit our website at https://markketit.com.

By using Markketit, you consent to the terms of this Privacy Policy and our handling of your information as described herein.